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The Difference Between Marketing That Exists and Marketing That Works

  • Writer: Amber Toerien
    Amber Toerien
  • 5 days ago
  • 3 min read

Most businesses have marketing.


There are posts. There is a website. There might be ads running. An email goes out occasionally. Something is always being done.


On paper, marketing exists.


And yet, many of those same businesses feel unsure whether any of it is actually working.


This is the difference that matters.


Two women discuss data on a laptop screen in a bright room. One points at graphs. A plant and notebook are on the table. Neutral tones.

Marketing that exists fills space


Marketing that exists is present, but passive.


It shows up because it should.

It ticks boxes.

It keeps the lights on.


There is a website because every business needs one.

There is social content because it feels risky not to post.

There is activity because silence feels worse.


Nothing here is careless. In fact, it often takes a lot of effort.


But effort alone does not give marketing a job to do.


Marketing that exists tends to be reactive. It responds to trends, pressure, comparison, and the quiet fear of falling behind. It fills space, but it does not create momentum.



Marketing that works has a purpose


Marketing that works is intentional.


It is designed to support something specific.

A clear offer.

A defined audience.

A considered direction.


It does not try to say everything.

It does not try to appeal to everyone.

It is comfortable being consistent rather than clever.


Marketing that works knows what it is there to do, and just as importantly, what it is not.


This is why it often feels calmer.



The difference is not volume


One of the biggest misconceptions is that working marketing simply means more.


More content.

More platforms.

More campaigns.


In reality, volume usually hides a lack of clarity.


Marketing that works does not need to be everywhere. It needs to be aligned. It needs to repeat the right message long enough for people to recognise it, understand it, and trust it.


Consistency creates familiarity. Familiarity creates confidence.



Marketing that exists avoids decisions


When marketing is unclear, it often means decisions have been postponed.


Who exactly are we speaking to?

What do we want them to do?

What does success actually look like?


Without answers to those questions, marketing drifts. It borrows language from others. It changes tone depending on the platform. It gets busy without getting better.


Marketing becomes something that is maintained, not something that leads.



Marketing that works is built on restraint


Working marketing is not loud.


It does not chase every opportunity.

It does not respond to every trend.

It does not panic when something underperforms in the short term.


It is selective.


This restraint is what gives it weight. When everything is said, nothing is heard. When marketing is focused, it becomes recognisable. When it is recognisable, it starts to do its job without constant pushing.


Why this matters more as businesses grow


In the early stages, marketing can afford to be scrappy. Experimentation makes sense. Trying things is part of learning.


As businesses grow, the cost of unfocused marketing increases.


More people are involved.

More money is at stake.

More decisions depend on what marketing is signalling.


At this stage, marketing that merely exists becomes a liability. It consumes time and budget without offering clarity in return.


Marketing that works, on the other hand, creates alignment. Teams know what they are building towards. Messaging becomes steadier. Decisions become easier.



This is not about perfection


Marketing that works is not flawless.


It still needs adjustment.

It still needs review.

It still evolves over time.


The difference is that changes are made deliberately, not reactively. There is a framework underneath the activity.


Marketing stops being something you keep adding to, and starts being something you refine.



What to sit with


If your marketing exists but does not feel like it is pulling its weight, the issue is rarely effort.


It is usually clarity.


Clarity about who you are speaking to.

Clarity about what you want marketing to support.

Clarity about what deserves focus and what does not.


Once that clarity is in place, marketing starts to behave differently. It becomes quieter. More confident. More effective.


That is when it stops existing and starts working.

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  • Amber Toerien Digital
  • Amber Toerien Digital
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